Welcome to Actinfo, a mobile application / website designed to provide its users with information about upcoming events, auditions, and workshops in the acting, theatre and film industry. Actinfo acts as a facilitator for its users by gathering and providing information about these industry-related events.
‘Actinfo’ is a Mobile Application / Website platform developed and owned by the Actinfo Talent Media (OPC) Private Limited.
Actinfo does not sponsor or host any of the events or auditions listed on the Mobile Application / Website of the Actinfo. Rather, Actinfo simply provides users with information about these events, including their date, time, location, and any relevant details. This information is provided for the convenience of users, who can use our app to stay informed about the latest opportunities in the industry.
We take pride in providing accurate and up-to-date information to our users, and we work closely with our service provider to ensure that the information we provide is reliable and trustworthy. We are committed to helping our users achieve their goals in the acting and film industry, and we believe that our app can be a valuable resource for anyone looking to get involved in this exciting field.
Thank you for choosing Actinfo as your source for industry-related information, and we look forward to helping you stay informed and connected to the latest events, auditions, and workshops in the acting, theatre and film industry.
This agreement governs your use of Actinfo’s any or all of websites, mobile applications, online products / services / subscriptions, tax saving products / services, mobile applications, and, of Actinfo’s any other electronic services (collectively, the "Services").
You may not use the Services until you have read this agreement. By using the Services, you indicate your unconditional acceptance of this agreement. If you do not accept this agreement, you must terminate your use of the Services.
As used in this agreement, the terms "you", "your" or "user" are synonymous, and refer to the person using the Services in any manner. The Services here not necessarily mean the Services upon payment of the subscription fee. The term Services is exhaustive enough to accommodate all the users who access the Website / Application of the Actinfo in any manner what so ever.
A "registered user" is a person who has registered on our Website / Application as a “user” from whom Actinfo will receive the information necessary for verification of identity of such user up to the extent legally permissible under the laws applicable to the Actinfo. Such “registered user”, along with any other “user” with the terms and conditions of this agreement.
Since we may change/amend this Agreement from time to time, you are requested and responsible to access, review such changes to Agreement. If you continue to access the Website / Application subsequent to such changes / amendments to Agreement, you are deemed to have accepted and agreed to the changes.
Services of Actinfo
Services – The Actinfo provides its users with information about upcoming events, auditions, and workshops in the acting, theatre and film industry. Actinfo acts as a facilitator for its users by gathering and providing information about these industry-related events. The term Services also include the ‘Premium Services’ provided by the Actinfo to its ‘registered user’ upon payment of certain subscription fees.
Content - The services / content / information provided on the mobile Application / Website of the Actinfo is for informational purposes only and should not be relied upon as legal, financial, or professional advice. The Actinfo is not responsible for any actions taken by “user” and/or “registered user” based on the information provided on the mobile Application / Website of the Actinfo.
Accuracy - The Actinfo strives to provide accurate and up-to-date information, but cannot guarantee the accuracy or completeness of the information provided on the mobile Application / Website of the Actinfo. The user” and/or “registered user” should independently verify all information before making any decisions.
Liability - The Actinfo is not responsible for any loss or damage incurred by user” and/or “registered user” as a result of using the information provided on the mobile Application / Website of the Actinfo. The “user” and/or “registered user” shall use the services and information on the mobile Application / Website of the Actinfo at their own risk.
User Content -
The “user” and/or “registered user” may be able to post their own content, such as audition video / audio, and other relevant materials., on the mobile Application / Website of the Actinfo. By doing so, “user” and/or “registered user” grant the app a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and distribute their content.
The content posted by users will be subject to verification and approval by Actinfo before being made available on the app/website.
While Actinfo endeavors to verify and approve user-generated content to ensure its appropriateness and compliance with our guidelines, it is not responsible for any disputes, claims, objections, or legal issues that may arise due to such content.
Users understand and acknowledge that they are solely responsible for the content they post on Actinfo. By posting content, users represent and warrant that they have the necessary rights, permissions, and consents to share and distribute the content on Actinfo.
Actinfo does not endorse or assume any responsibility for the accuracy, reliability, legality, or appropriateness of user-generated content. Users should exercise caution and discretion when posting or relying on such content.
In the event that a dispute, claim, objection, or legal issue arises concerning user-generated content, the involved parties shall address and resolve the matter independently and without involving Actinfo. Actinfo shall not be liable for any damages, losses, or liabilities arising from such disputes.
Actinfo reserves the right to remove or disable access to any user-generated content, at its sole discretion, if it is found to violate our terms of service, infringe upon the rights of third parties, or be deemed inappropriate or objectionable.
Actinfo may provide mechanisms for users to report or flag content that they believe to be inappropriate, offensive, or infringing. Actinfo will review and take appropriate action based on its internal policies and guidelines.
Responsibility of the Registered User
You agree to review your information prior to electronically submitting the same on the Website / Application. You must use your valid credit, debit card, net banking, or other acceptable form of payment instruments to pay all fees related to the Services and, except as otherwise provided herein, all fees are non-refundable.
You agree to submit genuine information to Actinfo. You will refrain from any illegal acts such as fabrication and forgery of documents and information. Actinfo will not be held responsible of any such illegal conduct from you.
You are the only person authorized to use your user identification and password, and you shall not permit or allow other people to have access to or use the same. You are responsible for maintaining the confidentiality of your user identification and password. To the fullest extent permitted by applicable law, Actinfo has no obligation to store or maintain any information you provide to it.
Subscription Fee for Registered Users
Subscription Fees - The Actinfo offers subscription-based services to “registered user” to access / avail the Premium Services offered by Actinfo. Subscription fees are subject to change at any time, with or without notice to “registered user”.
Notice of Fee Changes - In the event that the subscription fee is changed by the Actinfo, then the Actinfo will make reasonable efforts to notify “registered user” of the change prior to the effective date of the change. Such notification may be provided by email or through a notice on the website or within the mobile application itself.
Acceptance of Fee Changes - By continuing to use the mobile application / website of Actinfo after a subscription fee change has been made, “registered users” accept the new fee schedule and acknowledge that they will be charged the new fee on their next billing cycle.
Cancellation of Subscription - If a “registered user” does not agree to a change in subscription fee, the user may cancel their subscription before the new fee takes effect. If the “registered users” does not cancel their subscription before the new fee takes effect, the “registered users” will be charged the new fee for their next billing cycle.
Right to Modify or Discontinue Services - The Actinfo reserves the right to modify or discontinue its subscription-based services at any time, with or without notice to “registered users”. If a service is discontinued, the Actinfo will make reasonable efforts to notify “registered users” and provide refunds for any unused portions of the subscription, subject to terms of Refund Policy.
Limited Rights to Services
Subject to this agreement, you are hereby granted a limited, nonexclusive, non-transferable, non-sub-licensable, revocable license to access and use the Actinfo services on payment of applicable service fee, after proper registration.
The Services provided by the Actinfo are merely for the facilitation of the “user”. By registering as a “registered user” or by using the services of the Actinfo, the “user” or “registered user”, by paying applicable fees, will not be entitled for any specific return or guarantee from the Actinfo. The leads and information as to the events, auditions and workshops provided by the Actinfo is for information purpose only and to facilitate the “user” and/or “registered user”.
The “user” and/or “registered user” shall not claim any guarantee from the Actinfo as to the selection / admission of the “user” and/or “registered user” in any event / audition / workshop, etc. The Actinfo is merely a mediator and shall not be responsible for any result or outcome of any event / audition / workshop, etc.
The Actinfo provides information about upcoming events, auditions, and workshops in the acting, theatre and film industry for the convenience of its “user” and/or “registered user”. However, the Actinfo do not endorse, sponsor, or have any control over these events, auditions, or workshops. Therefore, Actinfo does not assume any responsibility for the accuracy or completeness of the information provided or for any actions taken by “user” and/or “registered user” based on this information provided on the mobile application / website of the Actinfo.
By using Actinfo, “users” and/or “registered users” acknowledge that they attend these events, auditions, and workshops at their own risk and that Actinfo is not liable for any injury, loss, or damage that may occur as a result of attending these events. The “users” and/or “registered users” are solely responsible for their own safety and should exercise caution when attending any event, audition, or workshop. The “users” and/or “registered users” should also check with the event organizers or other relevant parties to confirm the accuracy of any information provided on the mobile application / website of the Actinfo.
In no event shall Actinfo be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of the Services on the mobile application / website of the Actinfo, whether based on contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
By using Actinfo, users” and/or “registered users” agree to indemnify and hold harmless Actinfo, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in any way connected with their use of our Services or their attendance at any event, audition, or workshop listed on the mobile application / website of the Actinfo.
Reservation of ownership rights
Actinfo and all logos, images, graphics, text, documents, photographs, audios, videos, illustrations, website design, colouring schemes and other information and content it contains (collectively, “Actinfo Material”) are owned Actinfo Talent Media (OPC) Private Limited and are protected under both India and other applicable state laws. You acknowledge and agree that you do not acquire any ownership interest in our services and the Actinfo Material or any other rights other than to use our services in accordance with all the terms, conditions and restrictions. Actinfo Talent Media (OPC) Private Limited and/or our licensors and service providers reserve and shall retain each of their entire right, title, and interest in and to our services and Actinfo Material. All rights not specifically granted are reserved by Actinfo Talent Media (OPC) Private Limited and it shall own all rights in any functionality, features, modification or customization of our services and Actinfo Material.
All content, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and other materials available on Actinfo, is the property of Actinfo Talent Media (OPC) Private Limited, its licensors, or content providers and is protected by intellectual property laws.
Users acknowledge and agree that all intellectual property rights, including copyrights, trademarks, patents, trade secrets, and any other proprietary rights, associated with Actinfo, its app, and its content, belong solely and exclusively to Actinfo Talent Media (OPC) Private Limited or its licensors.
Users are granted a limited, non-exclusive, non-transferable license to access and use Actinfo and its content for personal, non-commercial purposes, strictly in accordance with these terms of service.
Users shall not, without prior written permission from Actinfo Talent Media (OPC) Private Limited, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from Actinfo, unless expressly permitted by these terms of service or applicable law.
Users agree not to infringe upon the intellectual property rights of Actinfo Talent Media (OPC) Private Limited, its licensors, or any third party. Users shall not use Actinfo or its content in any manner that may infringe, misappropriate, or violate any third-party intellectual property rights.
Users shall not remove, alter, or obscure any copyright notice, trademark, or other proprietary rights notice incorporated in or accompanying Actinfo or its content.
Any feedback, suggestions, ideas, or other submissions provided by users to Actinfo regarding the app or its services shall become the property of Actinfo Talent Media (OPC) Private Limited. Users hereby assign all rights, title, and interest in such feedback, suggestions, ideas, or submissions to Actinfo and acknowledge that Actinfo may use and implement them without any obligation to compensate the user.
Actinfo respects the intellectual property rights of others and expects its users to do the same. If a user believes that their intellectual property rights have been infringed upon, they should promptly notify Actinfo and provide all necessary details to facilitate an investigation and resolution of the matter.
Limited Rights to Actinfo Material
It is hereby clarified that for the purpose of this Agreement, Intellectual Property/ies shall mean and include any or all of the following and all rights in, arising out of, or associated therewith:
all trade secrets, technical and business know how, confidential or proprietary information;
all designs and any registrations and applications thereof, throughout the world;
all rights in World Wide Web addresses and domain names and applications and registrations thereof, if any, all trade names, logos, common law trademarks and service marks, trademark and service mark registrations and applications thereof and all goodwill associated to the business of the Actinfo Talent Media (OPC) Private Limited therewith, throughout the world; and
any similar, corresponding or equivalent rights to any of the foregoing anywhere in the world.
The “user” and/or “registered user” acknowledges the sole and exclusive right, title and interest of the Actinfo Talent Media (OPC) Private Limited in the Trademarks and Confidential Information in connection with the services availed by the “user” and/or “registered user” pursuant to the provisions of this Agreement i.e. this Agreement shall not create on the “user” and/or “registered user”, any right, title or interest in or unto such Trademarks and Confidential Information.
The “user” and/or “registered user” agrees not to register or apply for registration of any Trademarks or any intellectual property rights of such Trademarks comprising ‘Actinfo’ and/or any other marks/ names similar thereto and Confidential Information, which may be passed off as such. Furthermore, the “user” and/or “registered user” agrees not to use the design and graphical representation associated with the Trademarks comprising ‘Actinfo’ and/or any other marks/ names similar thereto and/or Confidential Information.
The “user” and/or “registered user” agrees and assures not to cause or permit anything that may damage the intellectual property rights in the Trademarks comprising ‘Actinfo’ and/or any other marks/ names similar thereto and/or Confidential Information thereof.
Infringement of Intellectual Property Rights also include the copying and/or use of Trademarks and/or any other marks/ names similar thereto and/or Confidential Information and/or Intellectual Property/ies of the Actinfo by the “user” and/or “registered user”. If it is found that the “user” and/or “registered user” has committed such an act, this Agreement shall be terminated with immediate effect thereof, however, not waiving any legal rights and remedies available to the Actinfo for such infringement.
Community Platform
Actinfo provides a community platform for users to engage in discussions, chats, and other forms of communication. Please note that any opinions, comments, or posts made by users on the community platform are the views and expressions of the individual users and do not necessarily represent the views of Actinfo or its affiliates.
The community platform is an open platform where all users have direct access to the opinions and comments posted by others. As such, Actinfo does not guarantee the privacy or confidentiality of any opinions or chat comments posted on the platform.
Users are solely responsible for their own opinions, comments, and posts made on the community platform. Users understand and acknowledge that their opinions and comments may be visible to other users and that they should exercise caution and discretion when sharing personal information or sensitive content.
Actinfo does not assume any responsibility or liability for the opinions, comments, or posts made by users on the community platform. Users participate in the community platform at their own risk and should use their judgment when engaging in discussions or sharing information.
Actinfo reserves the right, but is not obligated, to monitor or moderate the content posted on the community platform. We may remove or delete any content that violates our terms of service or is deemed inappropriate or offensive, in our sole discretion.
Users agree to indemnify and hold Actinfo, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with their use of the community platform, including any opinions, comments, or posts made by the user.
Competition and Contests
Actinfo periodically conducts competitions and contests for user engagement. By participating in these contests, users agree to comply with the rules and guidelines set forth by Actinfo.
Winners of the contests will be determined based on the criteria specified for each contest. The selection process may involve judging by a panel of experts, public voting, or any other fair and impartial method determined by Actinfo.
Actinfo reserves the right to verify the eligibility of participants and the authenticity of contest submissions. If any fraudulent or misleading activity is suspected, Actinfo may disqualify the participant from the contest.
The names and relevant information of the contest winners, such as usernames, city, and contest-specific details, may be publicly announced and displayed on Actinfo and its associated platforms, including the app, website, and social media channels.
By participating in the contests, users consent to the public declaration of their information as contest winners. Actinfo will make reasonable efforts to protect the privacy of users and will not disclose sensitive personal information without consent.
Actinfo reserves the right to use the contest submissions, including text, images, videos, or any other media, for promotional and marketing purposes related to the app, contests, and user engagement, without further compensation to the participants.
Users acknowledge that their contest submissions and related information may be shared with third-party partners or sponsors involved in the contest, solely for the purpose of administering the contest and fulfilling prizes.
Actinfo is not responsible for any loss or damage incurred by users as a result of their participation in the contests or the use of their information in connection with the contests.
Live / Online Workshops and Online Courses:
Actinfo may offer live workshops and online courses conducted through the app, providing users with the opportunity to participate in real-time educational and interactive sessions. By participating in these live workshops and online classes, users agree to comply with the following terms and conditions.
Users may need to register by paying applicable subscription Fee and secure access to specific live workshops / online classes through Actinfo. Registration requirements and access details may vary for each workshop / online class and will be communicated to users prior to the event.
Users must meet any specified eligibility criteria, such as age restrictions, skill level requirements, or any other conditions outlined for a particular live workshop / online class. Failure to meet these criteria may result in the user's ineligibility to participate in the workshop / online class.
The content, materials, and information provided during live workshops / online classes are for educational and informational purposes only. Users understand and acknowledge that the workshop content is not intended as professional advice and should not substitute for seeking appropriate guidance from qualified professionals.
Users agree to behave in a respectful and appropriate manner during live workshops / online classes. Any disruptive or disrespectful behavior, as determined by Actinfo in its sole discretion, may result in the user's removal from the workshop / online class and potential termination of their access to Actinfo.
All intellectual property rights in the workshop / online classes content, including but not limited to presentations, materials, handouts, and any other related materials, are owned by Actinfo Talent Media (OPC) Private Limited. Users shall not reproduce, distribute, modify, or use the workshop / online classes content for any purpose without prior written consent from Actinfo Talent Media (OPC) Private Limited.
Actinfo shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the user's participation in live workshops / online classes. Users voluntarily assume all risks associated with their participation and any actions taken based on the workshop / online class content.
Actinfo reserves the right to modify, reschedule, or cancel live workshops / online classes at its sole discretion. In such cases, Actinfo will make reasonable efforts to notify registered users in advance and provide alternative arrangements, as deemed appropriate by Actinfo.
Disclaimers
To the extent permitted under law, neither Actinfo nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material.
To the extent permitted under law, Actinfo shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, products, Cininfo Services or sites.
Any material accessed, downloaded or otherwise obtained through the Actinfo App is done at the User’s discretion, competence, acceptance and risk, and the User will be solely responsible for any potential damage to User's computer system or loss of data that results from a User's download of any such material.
Actinfo shall make best endeavours to ensure that the Actinfo is error-free and secure, however, neither Actinfo nor any of its partners, licensors or associates makes any warranty that:
the Actinfo will meet Users' requirements,
Actinfo will be uninterrupted, timely, secure, or error free
the results that may be obtained from the use of Actinfo will be accurate or reliable; and
the quality of any products, Actinfo Services, information, or other material that Users purchase or obtain through the Actinfo Platform will meet Users' expectations.
Indemnities
The “user” and/or “registered user” hereby indemnifies and forever holds harmless the Actinfo from any and against all claims including all third party claims, liabilities, damages, costs, charges, losses of any kind whatsoever arising on account of any material breach by the “user” and/or “registered user” of its undertakings, warranties, covenants, commitments and representations set out in this Agreement as well as those with the third-parties connected through the services of Actinfo.
The obligations set forth in this clause and its sub clauses herein shall remain in full force and effect notwithstanding the termination of this Agreement whether by expiration of time, by voluntary de-registration by “user” and/or “registered user”, by de-registration by Actinfo, by operation of law or otherwise.
Actinfo does not control, endorse or take responsibility for any third-party content or repositories available or made available on or linked to by our Services.
Users shall access and use third-party content at their own discretion and assume responsibility for any consequences or harm that may arise from their exposure to such content.
While Actinfo shall make reasonable efforts to review third-party content for appropriateness and adherence to community guidelines, but cannot guarantee that all content will be monitored or filtered.
Actinfo hereby explicitly disclaim any endorsement or responsibility for the accuracy, quality, or appropriateness of the third-party content, including any uncensored or derogatory material.
Users acknowledge that accessing third-party content involves certain risks, including exposure to uncensored or derogatory material.
Electronic Communication
By creating an Actinfo account, you consent to receive electronic communications from Actinfo (e.g., via email, SMS, Whatsapp or other similar communication platforms, for posting notices on our Services). These communications may include notices about your account (e.g., access to your account alert, sign-in, payment, password changes and other transactional information alerts) or legal notices and the communications which are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing
Limited Warranty for Actinfo Services
You are responsible for keeping Actinfo apprised promptly of any change in your email / contact number / address so that notices of such updates or corrections can be provided by Actinfo.
While we spend a lot of time, energy in making sure our software runs optimally and provide 100% accurate services, you are required to update the change in email / contact number / address for ensuring its correctness. We are not responsible for any issue that arises from incorrectness and any damages that caused to you.
Disclaimer of Warranties
Actinfo does not control, endorse or take responsibility for any third-party content / opportunities available or made available on or linked to by our Services.
Actinfo does not warrant that the services are accurate, complete or free of errors, interruptions, viruses or other harmful components or that the services will be available 24 hours per day, seven days per week.
You are responsible for all the third-party communication and avail-ment of third-party content / opportunity / information, made available through Actinfo. Actinfo disclaims any responsibility for the validity, accuracy, or adequacy of any positions taken by “user” and/or “registered user” in their third-party communication and avail-ment of third-party content / opportunity / information, made available through Actinfo. All warranties or guarantees given or made by Actinfo with respect to the Services are for the benefit of the “user” and/or “registered user” of the Services only and are not transferable, and shall be null and void if you breach any terms or conditions of this agreement.
Termination
The Actinfo shall have the right to immediately terminate your access to or use of the Services in the event of any activities which breach this agreement or conduct which, in Actinfo‘s judgment, interferes with the operation or use of the Services. Termination of this agreement automatically terminates your license and authorization to use the Services and any access to material or other material contained therein.
The Actinfo may terminate a user's account, without notice, at any time, if Actinfo determines, in its sole discretion, that the user has breached these terms of service.
The Actinfo reserves the right to terminate a user's account for any reason, including, but not limited to, non-payment of subscription fees, violation of applicable laws, or other conduct that Actinfo deem inappropriate or harmful.
In the event that a user's account is terminated, the user will immediately lose access to all features and services provided by Actinfo.
The users agree that Actinfo is not liable for any damages or losses that may result from the termination of their account, including, but not limited to, loss of data, loss of access to information, or loss of business or revenue.
The users may terminate their account at any time however, users will not be entitled to a refund of any subscription fees paid.
Upon termination of a user's account, Actinfo reserves the right to delete all data associated with the account, including, but not limited to, user profiles, event listings, and other user-generated content.
The Actinfo may modify or update these termination policies from time to time in its sole discretion, and users agree to be bound by any such modifications or updates.
These termination policies are in addition to any other rights or remedies available to Actinfo under applicable law or these terms of service.
Miscellaneous
This agreement (including any related material on the Services, such as the introductory and welcome pages, and the Legal Notices, which by this reference are incorporated herein) sets forth Actinfo’s entire liability and your exclusive remedy with respect to the Services, and is a complete statement of the agreement between you and Actinfo. This agreement does not limit any rights that Actinfo may have under trade secret, trademark, copyright, patent or other laws.
The employees of Actinfo are not authorized to make modifications to this agreement, or to make any additional representations, commitments, or warranties binding on Actinfo, except in a writing signed by an authorized Partner/officer of Actinfo.
If any provision of this agreement is invalid or unenforceable under applicable law, then it shall be, to that extent, deemed omitted and the remaining provisions will continue in full force and effect.
Jurisdiction
This Agreement shall be governed by laws of India. Any disputes or differences arising out of or in relation to this Agreement shall be submitted to exclusive jurisdiction of courts at Ranchi, India.
Force Majeure
Actinfo shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of pandemic, epidemic, war, fire, insurrection, strikes, lock-outs or other serious labour disputes, riots, earthquakes, floods, explosions or other acts of nature.
Refund and Cancellation Policy
We believe in customer satisfaction as our utmost priority and hence the products and services which we offer, we believe that is the best customer can get at the price. Our return policy is aligned keeping our valuable customers in mind and hence we have an easy transparent procedure to take care of the same.
At an outset, Actinfo shall not be liable to refund fees paid by you in in general scenario. Actinfo reserves its right to approve the refund of any payments to its users. The refund shall be made only on case to case basis, in view of promoting and maintaining a healthy business relationship with the users.
All fees paid for using Actinfo are non-refundable, unless Actinfo determine, in its sole discretion, that a refund is appropriate in a particular exceptional case.
In such rare cases where a refund is deemed appropriate by Actinfo, the decision to issue a refund will be made on a case-by-case basis and shall be at Actinfo’ sole discretion.
To request a refund, registered users must provide detailed information about the reason for their request, including the date of the transaction, the amount charged, and any other relevant details.
The Actinfo reserves the right to deny any refund request if Actinfo determine, in Actinfo’ sole discretion, that the request does not meet refund criteria of Actinfo.
In the event that a refund is approved by Actinfo, the refund amount will be calculated based on the amount paid by the user for the service, less any applicable fees or charges.
The Refunds, if any, will be issued to the original payment method used by the registered user and may take up to 30 business days to process.
The Registered users agree that the decision to issue a refund, if any, is final and binding and that they have no right to dispute or appeal such decision of Actinfo.
Notwithstanding to the requisites stated above, the refund provided by us shall not imply our acknowledgment of any error on our part nor make us liable for any claims from the user or any third party, based on such refund.
This Refund Policy apply to all users of Actinfo and may be modified or updated from time to time in the Actinfo’s sole discretion.
